Solutions Engineer

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Description/Job Summary

LOCATION:NORTHEAST,USA

 

POSITION BASIC PURPOSE

Work with the Americas sales team to technically differentiate Mersen to drive specification position and advance the sales process. Support conversions, specification development, new product launch and other pre-sale efforts. Focus on strategically significant accounts and opportunities as assigned by VP, Solutions Engineering.   Complements the sales process by serving as the technical solution expert on assigned opportunities. Keep abreast and up to date on current technologies, techniques and processes for Mersen’s product offering and applications.  Builds relationships with key account stakeholders on a technical level. Provides technical linkage between the customer and Mersen product divisions.

 

CONTEXT OF THE POSITION AND MAJOR CHALLENGES

Technically proficient to adapt to current and future sales engagements.  Supports next level technical conversations around conversions, training, new product launch, and specification as assigned.  Positions sales to advance opportunities to next stage.  Provides input to PAC process and facilitates bi-directional communication between Mersen and customer.

 

MAIN ACCOUNTABILITIES

Maintains high level of technical proficiency, application and market knowledge

Technically supports sales process for assigned opportunities and accounts.

Build and sustain strong relationships with customers and partners in support of opportunities, own all technical aspects and provide technical guidance.

Highly engage in PAC process.  Translate key learnings and insight from customers into innovation/ideas for Mersen.  Support new product launch.

Support trade shows and seminars via technical hands on and presentations.

Self-motivated and willing to learn and embrace new technology via self-teaching as well as formal training.

Related duties as required

 

POSITION REQUIREMENTS (KNOWLEDGE, COMPETENCIES AND ABILITIES) 

Education: BSEE (Electrical Engineering) or higher degree preferred

5+ years in the electrical industry working directly with the end user and consulting engineers.

Excellent communicator of technical topics and subjects to a technical and non-technical audience including technical presentations to a large number of people

Technically proficient in Mersen products and applications.

Excellent communicator of technical topics and subjects to a technical and non-technical audience including technical presentations at key customer and industry events.

High degree of learning agility to stay abreast of new products, technology and applications.

Solid interpersonal skills and ability to interact with technical counterparts within customer.

Highly innovative, out of the box thinker capable of translating field learning to new product ideas.

 Ability to travel up to 50% as needed, at times with limited notice, by air or car.

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