MERSEN

Quotations Manager

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Description/Job Summary

POSITION BASIC PURPOSE
 
Manage the Quotations departments both in NBPT and Toronto, coordinating the work of others, providing daily leadership to the department, Implement a cohesive global quotation method that can be utilized in a systemic approach that can  be applied in all regions of the globe. The application of the quoted authorization levels, and escalates the low profit contribution products to product management for further review.   Responsible to lead business improvement projects and coordinate activities across departments as needed. Analyze all Ship and Debit rebate requests from Distributors and audit as applicable.
 
MAIN ACCOUNTABILITIES
   
 
Serve as the Quotes focal point for the organization  for NBPT, Toronto & other regions
 
Manage day to day activities of the quotations department and insure the department is meeting the business requirements with appropriate through put of one shots, renewals, SPAs and bill  backs.
Audits and verifies Ship & Debit credit requests in accordance to the quoted documentation
 
 
 
Processes claims within the guidelines of the Bill-back Policy
Responsible for Quote renewals for designated customers
Oversee Ship & Debit rebate process
 
  Prepare monthly quotes team reports and provide to the Global VP of Product Management  
  Train new and existing employees on procedures and processes related to the group  
  Coordinate and implement project work and changes to projects  
 
 
Leads the implementation of new processes and procedures to improve throughput of renewals, rebates and quotes  
  Issues credit due customer  
  Charges back Customer for any monies due  
  Assists in quoting during busy periods and vacations  
  Processes rebate/credit amounts requested and reports any discrepancies found  
  Charges back Customer for any monies due  
  Assists in quoting during busy periods and vacations  
  Processes rebate/credit amounts requested and reports any discrepancies found  
  Create a quotation method utilizing the current JDE quotation tool that allow for reporting out of JDE into Cognos a metric that allows for tracking our success at meeting market pricing requirements
Quotation Reporting output monthly to BL & Sales management with follow up and activities for improvement
 
     
                    
     
     
                                     
     
     
     
     
   
   
       
 
 
POSITION REQUIREMENTS (KNOWLEDGE, COMPETENCIES AND ABILITIES)
 
 
Bachelor’s degree or equivalent practical working experience
Seven year’s experience in Customer Service/Inside Sales
Good verbal and interpersonal skills
 Must be detail oriented
 Microsoft Word
Advanced Excel
JDE & Cognos familiarity
 
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